Privacy Policy

Last updated: March 2026

Clairo ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.

1. Information We Collect

We collect the following types of information:

• Account information: Your email address when you create an account.
• Coaching session data: The messages and conversations you have within the app. This data is used to provide the coaching experience and is stored securely.
• Voice recordings: If you use the voice input feature, audio is temporarily processed for transcription and is not stored after transcription is complete.
• Usage data: Basic analytics such as session counts and app usage patterns to improve the product.

2. How We Use Your Information

• To provide and improve the Clairo coaching experience
• To authenticate your account and maintain your session history
• To process payments and manage subscriptions
• To send important service-related communications

3. Data Storage and Security

Your data is stored securely using Supabase, a trusted infrastructure provider. We use industry-standard encryption for data in transit and at rest. We do not sell your personal data to third parties.

4. Third-Party Services

We use the following third-party services:

• Supabase – database and authentication
• Anthropic – AI coaching responses
• Groq / Whisper – voice transcription
• RevenueCat – subscription management

Each of these services has their own privacy policy and data handling practices.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request deletion of your account and associated data
• Export your session history

To exercise these rights, contact us at the email below.

6. Data Retention

We retain your data for as long as your account is active. If you delete your account, your personal data and session history will be permanently deleted within 30 days.

7. Children's Privacy

Clairo is not intended for users under the age of 16. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email.

9. Contact

If you have any questions about this Privacy Policy, please contact us at:
hello@clairoapp.com